SMS Group

Case Study · Healthcare Infrastructure · Arabian Gulf

ITECH × Ministry of Health

A nationwide lighting installation program across 23 Saudi Ministry of Health sites had no digital tracking system. SMS Group built one — and had field teams using it within seven days.

Saudi Arabia2025Live in productionHealthcare · Government
ITECH × Ministry of Health · Dashboard
9,766
Installations tracked
Active
System status
Live modules
Site DashboardLIVE
Field ReportsLIVE
AnalyticsLIVE
System preview · Full access on request
Brief to live in weeks
Not months of back-and-forth. We agreed the scope, built it, and handed over a working result.
Price locked from day one
The invoice matches the quote. No scope creep surprises, no extra charges after go-live.
No monthly fees — ever
ITECH owns the deliverable outright. Source code included. No vendor lock-in.

The situation

A nationwide program to install lighting fixtures across 23 Ministry of Health sites had no way to track progress in real time. Field teams were reporting by phone, data was being consolidated by hand, and nobody had an accurate picture of where each site stood. A delay in tracking was becoming a delay in delivery.

What this replaced

✗ Phone-in progress reports→✓ Real-time site tracking
✗ Manual Excel consolidation→✓ Auto-generated reports
✗ No cross-site visibility→✓ 23 sites on one dashboard
✗ Paper field entry forms→✓ Mobile-first digital entry
✗ End-of-day updates→✓ Live installation counts

What's live in production

Site dashboardLIVE

All 23 Ministry of Health sites tracked from a single screen

Real-time installation loggingLIVE

Field teams log completions on mobile — data updates instantly

Progress analyticsLIVE

Per-site and aggregate completion rates — updated as field teams work

Government compliance reportsLIVE

Formatted reports ready for MOH submission — no manual assembly

Offline-first field appLIVE

Works without reliable internet — syncs automatically when connection returns

Photo documentationLIVE

Field teams attach photos to each installation record

What sets this system apart

7-day delivery
Brief to fully operational — field teams were live and using the system on day 7
Offline-first
Works in the field without reliable internet — built for real on-site conditions
Cross-border delivery
Built in Rwanda, deployed across Saudi Arabia — fully remote handover
Government-ready
Audit-compliant records and MOH-format reporting built in from the start

Why SMS Group

A government deployment with a one-week window. We scoped it, built it, and handed it over — remotely, across two continents. Field teams had a working system on day seven. No delays, no excuses.

Built on

ReactPythonFastAPIPostgreSQLDockerAI-powered

Works on every device

Desktop✓
Tablet✓
Mobile✓
DesktopTabletMobile

The system adapts to whatever device your team is using — office, field, or on the go

Delivery model

Brief
Build
Live

Fixed price from day one. We built the system, trained the team, and transferred full ownership on delivery.

What ITECH owns today

✓The full platform — source code included
✓All installation data and records
✓Full team access — no logins held by SMS Group
✓Documentation and handover delivered
✓No ongoing dependency on SMS Group
Start a project →← All work

Full system walkthrough and live demo available on request — we respect client confidentiality on public pages

Out of respect for our client, this case study describes business outcomes only — system internals and architecture are not disclosed.

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